Natural Washable Wool Bed Blanket for Everyday Comfort
$59.99
Description
Natural Washable Wool Bed Blanket for Everyday Comfort adds a soft and adaptable textile layer to beds, sofas, and reading spaces with a relaxed drape and comfortable everyday feel. Available size options include Full/Queen, King.
Fold it at the foot of a bed or place it over a chair for easy access. Follow the care instructions and store it clean and dry between seasons.
Versatile decorative layering piece
Suitable for bedroom or living spaces
Shipping Policy
1. Shipping Coverage
This Shipping Policy applies to purchases made through zolvune.com. ZOLVUNE, LLC offers worldwide shipping for our home textile products, including delivery to the United States, Europe, and other international destinations where suitable carrier services are available.
Although we aim to make our products available internationally, delivery to certain countries, territories, islands, remote areas, or restricted locations may occasionally be unavailable because of carrier limitations, local regulations, customs requirements, international trade restrictions, or other circumstances outside our reasonable control. Final delivery availability for your address will be confirmed during checkout.
2. Order Processing Time
Orders are generally prepared within 1–4 business days after payment authorization has been successfully completed and the submitted order information has been confirmed. Business days do not include weekends or public holidays.
Processing includes the time required to review the order, prepare the selected textile products, carry out appropriate packing, and transfer the shipment to the applicable carrier. This processing period is separate from the shipping transit estimates listed below. Orders submitted during weekends, public holidays, promotional periods, or unusually busy periods may require additional preparation time.
Where additional information is needed to confirm an order, payment, or shipping address, processing may be temporarily placed on hold until the necessary information has been verified.
3. Shipping Rates, Delivery Estimates & Free Shipping
Standard Shipping rates and estimated delivery times are determined according to the destination of the order. The shipping option and applicable charge confirmed during checkout will apply to your purchase.
For orders delivered within the United States, Standard Shipping is estimated to take approximately 5–10 business days after dispatch. A shipping charge of $6.99 USD applies to orders below $99.00 USD. Orders with an eligible merchandise subtotal of $99.00 USD or more qualify for Free Standard Shipping.
For orders delivered to Europe, Standard Shipping is estimated to take approximately 7–14 business days after dispatch. Orders below $149.00 USD are subject to a Standard Shipping charge of $11.99 USD, while eligible orders of $149.00 USD or more qualify for Free Standard Shipping.
For orders delivered to other worldwide regions, the estimated Standard Shipping period is approximately 10–20 business days. A Standard Shipping charge of $17.99 USD currently applies to these destinations. Free Standard Shipping is not currently offered for other worldwide regions unless a different shipping arrangement is expressly displayed during checkout.
Where a free-shipping threshold applies, eligibility is calculated using the merchandise subtotal after applicable discounts and before shipping charges, taxes, customs duties, or other additional fees, unless otherwise stated during checkout.
The delivery periods above are estimates and do not constitute guaranteed delivery dates. They begin only after the order has completed the separate 1–4 business day processing period and has been accepted by the applicable shipping carrier.
4. Shipping Carriers & Tracking Information
Orders may be delivered through established postal services, third-party logistics providers, and regional or international shipping carriers. The carrier selected for a particular parcel may depend on destination, package dimensions and weight, available transportation routes, local delivery networks, and other logistical requirements.
After an order has been dispatched, tracking or shipment information will generally be sent to the contact details associated with the order where tracking is available. Please allow approximately 48–72 hours after carrier pickup for tracking data to appear or begin updating in the carrier’s system.
A period without a new tracking scan does not necessarily indicate that the parcel has stopped moving. International shipments may pass through several carriers, logistics facilities, or customs locations before another tracking event becomes visible.
5. Estimated Delivery Times & Possible Delays
Estimated transit periods begin after order processing has been completed and the parcel has been accepted by the applicable carrier. Delivery estimates provided by zolvune.com are for reference and are not guaranteed arrival dates.
Delivery may be affected by events outside the reasonable control of ZOLVUNE, LLC, including severe weather, natural disasters, customs inspections, carrier congestion, transportation interruptions, public holidays, peak shopping periods, labor disruptions, incorrect or incomplete addresses, local delivery limitations, or other unexpected logistics events.
International orders may require additional time for customs processing. Time spent during customs inspection, clearance, or awaiting payment of applicable duties or taxes is not included in the estimated shipping periods.
6. Delivery, Signature & Receipt of Packages
A signature upon delivery may be required depending on the destination, order value, carrier requirements, or local delivery practices. Where signature confirmation applies, the recipient or another authorized person at the delivery address should be available to accept the shipment.
For parcels delivered without signature confirmation, the carrier may leave the shipment at the stated delivery address, mailbox, reception desk, parcel locker, designated safe place, or another location permitted under its delivery procedures.
Customers are responsible for entering a complete and accurate delivery address. If incorrect or incomplete information causes delay, failed delivery, return to sender, or additional carrier charges, additional shipping costs may apply before the parcel can be sent again.
7. Damaged Packages, Missing Items & Incorrect Products
Please inspect the parcel and textile products promptly after delivery. If a package arrives visibly damaged, or if a product is damaged in transit, defective on arrival, missing, or different from the product ordered, please contact us within 48 hours of delivery.
To help us review the issue efficiently, please provide your order number, a short explanation of the problem, clear photographs of the affected textile product, photographs of both the external and internal packaging, and a clear photograph of the shipping label or waybill. Additional photographs or information may be requested where reasonably necessary.
Please keep the affected product, original packaging, shipping materials, and shipping label while the matter is being reviewed. A carrier may require these materials during a damage or loss investigation. The appropriate resolution will depend on the circumstances and applicable order records.
8. Customs Duties, Import Taxes & International Charges
Orders delivered to addresses within the United States are treated as domestic shipments for purposes of this policy and will not be subject to customs duties or import taxes charged as a result of international importation.
Orders shipped to Europe and other international destinations may be subject to customs duties, import taxes, VAT/GST, brokerage charges, clearance fees, or other government-imposed costs depending on the rules applicable in the destination country.
Unless expressly stated otherwise during checkout, these duties, taxes, customs charges, and import-related fees are the responsibility of the recipient/customer and are not included in our Standard Shipping charges. Such amounts are assessed by local customs or governmental authorities, and ZOLVUNE, LLC does not determine or control the amount charged.
Customers are responsible for complying with applicable import requirements at the destination. Customs inspections, documentation requirements, and unpaid import charges may result in additional delivery delays.
9. Failed Delivery, Refused Packages & Lost Shipments
If a carrier cannot complete delivery, it may attempt delivery again, hold the parcel at a local facility or collection point, or return it to the sender. Customers should review carrier tracking information and follow any delivery instructions when action is required.
Packages returned because of an incorrect or incomplete customer-provided address, repeated unsuccessful delivery attempts, recipient refusal, failure to collect a parcel, or failure to complete required customs procedures may generate additional return or reshipping costs. Where permitted by applicable law, such charges may be deducted from an applicable refund or may need to be paid before reshipment.
If carrier tracking indicates that a shipment has been delivered but you cannot find the parcel, please verify your delivery address, inspect the surrounding delivery area, check with household members, neighbors, reception personnel, or building management where appropriate, and contact the carrier for additional delivery information.
If the package still cannot be located, please contact us so that we can assist with the next steps and, where appropriate, request an investigation with the carrier. If the carrier confirms that a parcel was lost, misdelivered, or damaged during transit, we will review the circumstances and provide an appropriate resolution based on the available shipping and order records.
10. Shipping Information, Changes & Customer Responsibility
Customers should carefully review their shipping address and contact information before submitting an order. If you discover an error after checkout, contact us as soon as possible through service@zolvune.com or +1 (314) 771-6920. We will make reasonable efforts to update the information before dispatch, but changes cannot be guaranteed after an order has entered processing or been transferred to a carrier.
After dispatch, the carrier may restrict changes to the delivery address, delivery instructions, or recipient information. Where permitted by applicable law, fees charged by a carrier because of a customer-requested delivery change may be the customer’s responsibility.
Shipping methods, destination availability, carrier availability, estimated delivery times, and applicable shipping rates may occasionally change because of logistics conditions or carrier service adjustments. Where a material difference affects a particular order, the shipping information confirmed during checkout or specifically communicated regarding that order will apply.
For questions concerning an existing order or shipment, customers may contact ZOLVUNE, LLC through service@zolvune.com or +1 (314) 771-6920. Please include your order number when contacting us about a shipment so that the relevant records can be located more efficiently.
Refund and Returns Policy
1. Return Period & Eligibility
This Refund and Returns Policy applies to purchases made through zolvune.com. Customers may request a return within 30 days from the date the order is delivered, based on the delivery date recorded by the applicable shipping carrier.
To qualify for a return, the request must be submitted within the applicable 30-day period and the product must satisfy the return conditions described below. Return requests submitted after this period may not be accepted unless a longer period or other remedy is required by applicable consumer law.
We recommend checking your textile products soon after delivery. If your order contains an item that is damaged, defective, missing, or different from what you ordered, please contact us within 48 hours of delivery, consistent with our Shipping Policy.
2. Return Conditions for Home Textiles
Returned home textile products must remain in their original, unused, unwashed, unaltered, clean, and resalable condition. Customers may reasonably inspect a product after delivery, including checking its appearance, texture, size, or construction, provided the product is not used beyond what is reasonably necessary for inspection.
Where supplied, original labels, tags, packaging, inserts, accessories, removable components, ties, covers, and other included parts should remain intact and be returned together with the product. Returned textiles must not show signs of washing, extended use, sleeping use, staining, spills, body oils, makeup, perfume, smoke, pet hair, strong odors, alteration, damage, or other conditions that would materially affect their original condition.
Products supplied as coordinated sets should normally be returned as a complete set. Bedding, pillow-related textiles, blankets, bedcovers, table textiles, and similar products that have been extensively used, washed, damaged after delivery, or otherwise altered from their original condition may not qualify for return where permitted by applicable law.
If a product is specifically identified as custom-made or personalized, it may not be eligible for return or exchange unless there is a verified product-quality issue or applicable law requires otherwise.
3. Return Request & Authorization Process
Before returning any product, please contact us through service@zolvune.com to request return authorization. Include your order number, the product you wish to return, the reason for the return, and any relevant photographs where applicable.
When a request relates to a damaged, defective, incomplete, or incorrect product, we may ask for clear photographs showing the textile product, its packaging, and the shipping label or waybill. This information helps us verify the issue and maintain accurate order and fulfillment records.
Once the return request has been reviewed and approved, we will provide the appropriate return instructions and authorized return address. Do not send a return to an address shown on the original parcel, shipping label, or invoice unless we specifically confirm that address for the return. Products returned without authorization or sent to an incorrect location may be refused or may experience significant processing delays.
Please keep your return authorization information, shipping receipt, and tracking details until the return and any applicable refund have been fully completed.
4. Return Shipping Costs & Responsibility
If an eligible product is returned because the customer changed their mind, selected the wrong product, size, color, or style, or otherwise no longer wishes to keep the item, the customer is responsible for the return shipping cost.
If a return is required because of a verified manufacturing defect, transit damage, incorrect product, or another confirmed error attributable to ZOLVUNE, LLC, we will be responsible for the reasonable return shipping cost or provide an appropriate return arrangement.
For international customer-preference returns, return postage, customs documentation, duties, taxes, brokerage charges, and other costs connected with sending the product back are generally the customer’s responsibility unless applicable law requires otherwise.
We recommend using a trackable shipping service and keeping proof of shipment. Where a customer arranges the return shipment, responsibility for the parcel remains with the customer until the package is confirmed as received at the authorized return location. A refund cannot be completed for a return that cannot reasonably be verified as received.
5. Return Inspection & Refund Approval
After an authorized return reaches the designated return location, it will be reviewed to confirm that the product corresponds with the original order and satisfies the applicable return requirements. Inspection may include checking the textile’s condition, packaging, labels, included components, cleanliness, signs of washing or use, stains, odors, alterations, damage, and other relevant factors.
If the returned product meets the requirements of this policy, the return will be approved and the refund process will begin. A refund may be refused or adjusted where permitted by applicable law if the returned product is materially different from the product originally supplied, is missing required components, has been washed or substantially used, has been damaged after delivery, or otherwise does not meet the stated return conditions.
We maintain relevant order, payment, shipping, delivery, communication, return authorization, return tracking, inspection, and refund records. Where reasonably necessary, these records may be used to confirm a transaction, investigate a return, or respond to a payment dispute or chargeback submitted through Stripe, PayPal, a card issuer, or another payment provider.
6. Refund Method & Refund Timing
After an eligible return has been received, inspected, and approved, the applicable refund will be issued to the original payment method used for the order. We do not normally issue refunds to a different card, bank account, digital wallet, or payment account.
Approved refunds will be processed so that the refund is issued within 7 business days following approval of the returned product. Refunds are submitted through the original payment channel, including Stripe, PayPal, or the applicable payment provider.
After we submit the refund, your bank, card issuer, or payment provider may require additional time before the transaction appears on your account. Where available, payment-processor records may be used to confirm that a refund has been successfully initiated.
Original shipping charges are generally non-refundable when a return is made for customer-preference reasons. Where the return results from a verified product defect, transit damage, incorrect product, or another confirmed error attributable to us, applicable original shipping charges may also be refunded where appropriate.
7. Damaged, Defective, Incorrect or Missing Items
If a textile product arrives damaged, defective, incomplete, or different from the item ordered, please contact us through service@zolvune.com within 48 hours after delivery. Prompt reporting helps us review the condition of the product and, where necessary, provide information to the applicable carrier or payment provider.
Please provide your order number, a description of the issue, clear photographs of the affected product, photographs of the packaging, and a clear photograph of the shipping label or waybill. Keep the product and all original packaging while the matter is being reviewed.
After the issue has been verified, we may provide an appropriate resolution depending on the circumstances, including a return, replacement where available, or refund. Please do not wash, use, alter, repair, dispose of, or return a damaged or incorrect product before receiving instructions from us, as doing so may make it more difficult to verify the original condition of the item.
8. Cancellations, Payment Disputes & Return Records
If you wish to cancel an order, please contact us as soon as possible. Cancellation requests can only be accommodated before the order has been dispatched. After a parcel has been transferred to the shipping carrier, the order can no longer normally be cancelled and any eligible product must instead follow the applicable return procedure after delivery.
If you believe that a payment was unauthorized, duplicated, incorrectly charged, or that an approved refund has not been properly processed, please contact us first through service@zolvune.com so that we can review the transaction and attempt to resolve the matter.
If a payment dispute or chargeback is submitted through Stripe, PayPal, a bank, card issuer, or another payment provider, we may provide relevant transaction records to the applicable provider, including order confirmations, payment authorization information, shipping and tracking records, proof of delivery, communications, return authorization records, return tracking, inspection results, and refund records where applicable. These records help accurately document the transaction and support a fair review of customer claims and merchant responses.
Submitting a payment dispute does not change the physical-condition requirements applicable to returned merchandise. Where returning a product is required as part of resolving an eligible claim, customers should follow the instructions provided by us or the applicable payment provider. Nothing in this policy limits mandatory rights or remedies available under applicable consumer-protection or payment laws.
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